Updated 11/11/2020: We're committed to the safety and well-being of our customers and appreciate the ongoing business to keep our company alive through the COVID-19 pandemic. We've been in this pandemic since March and now we've come at risk to a second wave. Our purpose through the Covid-19 Virus is to protect our customers and employees.
Having a durable roof over our house is essential to a family's well-being and safety, so we are working hard to serve you during these unprecedented times. As long as COVID-19 continues to affect our communities we will keep you updated with our latest efforts to support our customers and continue the communication and attention to your roofing needs.
Here is how we are handling the situation:
1. For estimates, our roofing contractor will have a worn mask at all times at the presence of a customer. Customers may have an array of questions about their roof project and we want them to feel safe while being concerned with their roof.
2. Forms that will need to be signed by homeowner will be left at your front door or our carrier will have a worn mask at all times.
3. During a roof replacement or repair process, our roofers will make sure to avoid contact with customers when performing the work. Our roofers are dedicated to doing a good job under the hot state of Florida. When customers are not present outside, we allow our roofers to get a fresh air away form their mask.
4. Miami Dade County will continue inspections under a temporary procedure for the safety of their staff where inspections will take place virtually and will be in the hands of our contractor and the inspector.
We are hopeful that our efforts will serve our customers well so they are confident they can still have the roof of their dreams despite these restricted times.
Your friendly Roofer,
Bonifacio Diaz Deleon
Flash Roofing and Sheet Metal, LLC
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